Nedo Definer Matte Clay - Hold and Texture with Matte Finish (71g/2.5oz)

Bladesbarbier.com prepares and ships orders in 2 to 4 business days, then delivery takes approximately 2 to 7 days in Quebec and 3 to 9 days elsewhere in Canada with Canada Post, Canpar or Nationex. A tracking number is provided and, if you are away, the package can be left at your door, in your mailbox or at the post office/pickup point for a limited period (10 days with Canada Post, 5 days with Canpar). After this period, the package is returned and refunded less the delivery costs.

All purchases are considered final sales: no returns or exchanges are accepted for hygiene reasons, unless an item is defective or damaged upon delivery. In this case, you must contact bladesbarbier.com within 14 days with a photo of the receipt and product to arrange an exchange.

When will I receive my order?
Preparation takes 2 to 4 business days, then delivery takes approximately 2 to 7 days in Quebec and 3 to 9 days elsewhere in Canada.

How can I track my package?
An email with a tracking number will be sent upon shipment. You can track your package on the carrier's website (Canada Post, Canpar, or Nationex).

What happens if I am not there when the delivery is made?
The package can be left at your door or a notice will be left. You will have 10 days (Canada Post) or 5 days (Canpar) to retrieve it before it is returned.

Can I return or exchange a product?
No, all purchases are final sale for hygiene reasons.

What if my product is damaged or defective?
Contact bladesbarbier.com within 14 days with a photo of the receipt and product. An exchange can be arranged.