Terms of Use

Updated: August 15, 2024

Welcome to our website BladesBarbier.com

This website is operated by BladesBarbier.com from its offices located in Canada.
1100 Avenue Galibois, Bureau A-100, Quebec, Qc G1M 3M7.

Throughout the site, the terms “we” and “us” refer to BladesBarbier.com. BladesBarbier.com offers this website, including all information, products and tools available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Use carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or products which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We're proud to host our online store on Lightspeed, a Montreal-based company. They provide us with the online e-commerce platform that allows us to sell our products to you.

Site Modification

BladesBarbier.com may terminate, change, suspend, or discontinue any aspect of the Site, including the availability of any feature, at any time without notice or liability. BladesBarbier.com may also add, remove, modify, or otherwise change any content on the Site, without notice or liability.

BladesBarbier.com reserves the right to correct any pricing errors or inaccuracies and to cancel orders if any of the information is inaccurate, at any time and without prior notice.

Warning

The advice provided on this site or by telephone is given for informational purposes only and cannot in any way replace a diagnosis or consultation with a professional. Consequently, we cannot guarantee any liability for the use you may make of it.

The use of certain professional products by unqualified individuals may produce unsatisfactory results. BladesBarbier.com assumes no responsibility for the results of any product used by anyone, specifically most hair dyes and relaxers. These can cause allergic reactions, which in rare cases can be serious. We recommend performing an allergy and hypersensitivity test 48 hours before each application. Please read the product warnings and follow the instructions for use.

That said, BladesBarbier.com cannot be held responsible for anyone who suffers an allergic reaction after using a product purchased on its website. Each person may react differently to the use of a product, and this reaction depends on several factors over which we have no control. If you suffer from hypersensitivity or an allergic reaction, immediately stop using the product and consult a healthcare professional. BladesBarbier.com cannot be held responsible for anyone who does not like the product purchased through the online store.

Registration

You have the opportunity to create a user account for the BladesBarbier.com website via the homepage. Creating an account speeds up the ordering process. Your personal information, such as your first and last name, billing address, and delivery address, is securely stored so you don't have to provide it each time you place an order. In addition, by creating an account, you have access to your transaction history and order status, all in accordance with the terms of our privacy policy. You can modify your information or close your account at any time. To close your account, you must contact us by email at support@bladesbarbier.com and make a request. You will then lose access to your order history. You will also need to enter your delivery and billing address each time you place an order.

Price

The price payable for each product you order is the one appearing next to the product offered on the site. All prices on the site are in Canadian dollars. BladesBarbier.com reserves the right to change the price of products offered on the site at any time, without notice. Prices and promotions in the online store may differ from those in stores (Colorsha, Coifferie Internationale and Blades Barbier).

Shipping costs

Shipping and delivery are free on orders of $50 or more (after promotions and before taxes) in Canada. Shipping and delivery fees are extra for orders under $50 and appear on screen before you complete your order. Some exceptions apply.

Given the high shipping costs in certain provinces and remote areas, BladesBarbier.com reserves the right to apply additional shipping fees to orders of $50 or more served by Airline Express post offices. In such exceptional cases, a customer service representative will call you to explain the additional fees and confirm whether they are acceptable to you.

BladesBarbier.com reserves the right to apply additional delivery fees to orders of $50 or more in more remote areas. We will contact you to explain the additional fees and confirm if this is acceptable to you.

Sales taxes

Applicable sales taxes are extra and appear on screen before you complete your order.

Order

The customer is responsible for adding the correct products to their cart and verifying that the desired promotion or promotional code has been correctly applied to the cart before finalizing their order. BladesBarbier.com can assist you with an incorrectly placed order within 30 days of the order. If a customer fails to correctly add the products, BladesBarbier.com will ship the items, but the customer will be responsible for the shipping costs (costs vary by region).

BladesBarbier.com must have received full payment for the products to be delivered to you before proceeding with their delivery.

Incomplete order

If a product is missing from your order, you have 7 business days to notify us by email at support@bladesbarbier.com or by phone at 418 527-8777 or toll-free at 1 855 527-8777. After this period, no claims will be accepted.

Adding to an existing order

If you have placed and paid for your order and would like to add an item, our transaction system will not allow you to do so. Since we have chosen an ultra-secure payment method with Authorize.Net (a Visa solution) to protect you, we do not have access to your banking information and cannot add a product to an order that has already been completed.

Order exposed to cold

Were you not there when your package was delivered and your products froze? If this happens, leave the products in the box at room temperature; they will thaw naturally and will not be affected. Do not shake the bottles; handle with care.

Payment

Only the following credit card payments are accepted on the site: American Express, MasterCard and Visa.

Credit cards used on the Site must be valid and authentic, and you must be authorized to use them. The billing address and the cardholder's address must match for payment verification purposes. If the charge is not authorized or accepted, we reserve the right to cancel your order without notice and without any liability or obligation to you. We reserve the right to validate the credit card with any issuer if fraudulent use is suspected.

Promotional codes

Only one promo code can be applied to an order. They cannot be applied to a previous order and cannot be combined with other offers. Promo codes are not applicable to sale or clearance items and apply to a minimum amount of $50 after discount . Promo codes do not apply to the following prestige brands: Air Light Pro, Dyson, Kérastase, Kevin Murphy, K18, Living proof, Moroccanoil, Olaplex, Oribe, René Furterer, Shu Uemura and Steampod.

The customer is responsible for adding the promotional code before making payment and verifying that it has been applied. BladesBarbier.com reserves the right to terminate any promotional code at any time. Promotional codes are only valid online at www.bladesbarbier.com.

Product availability

Occasionally, some products offered may be out of stock. In such a case, a customer service representative will contact you by email to inform you of the applicable delivery times. If your order contains a combination of available and out-of-stock products, we will deliver the entire order once all products are collected.

Use of AI

At Blades Barbier, some images on our website were created using artificial intelligence. This choice allows us to represent authentic diversity, harmonize our visuals, and precisely prototype our world.

Each image is carefully selected and validated by our creative team to reflect our values: plural masculinity, confident aesthetics, and conscious care.

AI is a tool—vision remains human.